How can we help?
FAQ
Shipping & Pickup
When will I get my coffee?
Orders are shipped or are ready for pick up at the roastery on the next business day.
How much is shipping?
We offer free shipping on orders $36+ in BC, $40+ in the rest of Canada, and $90+ in the US.
Has Canada Post lost my package?
Probably not! 90% of the time packages that seem to be lost get delivered a day or two after being delayed. You can find the tracking number on your confirmation email.
Can I pick my order up in person?
Absolutely! Simply select "pick -up"during check out and your order will be ready for you the next business day at the roastery on 1359 Powell St. Pick up hours are Monday - Thursday 8am - 3pm, Friday 8am - 12 pm. We're closed weekends and holidays.
Get in touch
Have questions about your order, or a general enquiry?
